Privacy Policy

Last updated: August 27, 2025

This Privacy Policy applies to the mobile application Awiyid Livraison, developed and maintained by Awiyid, based in Morocco.

By using the application, you agree to the collection and use of information in accordance with this Privacy Policy.

Types of Data Collected

• Email address
• First name and last name
• Phone number
• Address
• Usage Data (such as device info, IP, time spent, etc.)
• Location Data (GPS and network-based)

Use of Your Personal Data

• To provide and maintain the service
• To contact you (via email, SMS, or push notification)
• To manage your account
• To improve our service and user experience
• To comply with legal obligations
• To provide location-based services (such as showing nearby delivery options, tracking delivery status, and improving accuracy of services)

Location Data

The application may collect and use your location data when you enable location services on your device. This data is used only to provide location-based features such as:

• Finding nearby services or delivery points
• Real-time delivery tracking
• Improving service accuracy and user experience

You can enable or disable access to location services at any time through your device settings. We do not share your location data with third parties, except as required by law.

Data Retention

We keep your data only as long as necessary to provide the service or comply with legal obligations.

Data Security

We apply security measures to protect your personal data, but no method is 100% secure.

Children's Privacy

We do not knowingly collect personal data from users under 13 years of age.

Changes to This Policy

We may update this policy from time to time. All updates will be posted on this page with the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

• Email: support@elmo9f.ma